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Your return form will have all the details you need to return you order. If you do not have one there should be a link on both your order and shipping confirmation emails. If you cannot find any of these please email the team and they will provide one for you.

You can exchange your order by completing the return form and asking for your replacement item(s). If your exchange is not available the warehouse will automatically refund your order. If available your exchange will be shipped to you free of charge.

Your tracking number should be on you shipping confirmation email. If you cannot find this please email the team with your order number and they will provide it for you.

If there has been a problem with your delivery please email us immediately. We must be informed of parcels not arriving or being wrongly delivered within 14 days of dispatch. Beyond this date we will not be able to raise an investigation.

If you receive the wrong item or your item is faulty please contact us and we will provide you with a free return shipping label.

You have 21 days from receipt to return your order. All returns must be sent back unused in their original undamaged condition complete with packaging and tags.

Your return form should have been included with your delivery. If not you can download it from the link on your order and shipping confirmation emails. If you cannot find any of these please email the team using the form above and they will provide one.

Beverly Hills Polo Club is not responsible for the cost of your return shipping or any parcels lost in transit so for you own security we recommend using a signed for service. Please keep a record of your tracking number in case of issues. If you receive the wrong item or your item is faulty please contact us and we will provide you with a free return shipping label.